What They Said Support
What They Said records or imports audio, organizes recordings into categories, transcribes them, and lets you search what was said by meaning.
For help, feedback, account questions, or privacy requests, email support@contave.ca.
- To record: open the recording controls in Library and allow microphone permission. Capture stays local until you choose to upload it.
- To delete a local recording: use Delete Local Copy. Exported copies must be deleted from their destination separately.
- To change your password: Account → Change Password. You will sign in again after a successful change.
- For a forgotten password: use Forgot Password on the sign-in screen. Email recovery is available when the service is configured.
- To delete a cloud recording: open the recording and choose Delete Recording.
- To delete your account and all data: Account tab → Delete Account.
- To review or withdraw AI consent: Account tab → AI Processing.
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